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Home Return And Refund Policy

Booking Policy:

We recommend booking our services 7-10 days before your event to secure your slot. Our availability fills up fast, so reserving in advance is ideal. However, we do accommodate last-minute bookings up to 12 hours before the event if slots are available. To confirm a last-minute booking, please contact us at 7450960060.

Cancellation Policy:

In the case of adverse weather conditions or unforeseen circumstances (acts of nature), we only entertain rescheduling requests. Perishable items are non-refundable, non-cancellable, and non-reschedulable.

For experiences booked on Valentine's Day (13th and 14th February), Christmas (25th December), New Year's Eve (31st December), and other special event days, cancellations are not possible due to their special package nature.

For Room & Decoration Packages or Candle Light Packages, 100% of the package cost will be forfeited for any cancellations.

Reschedule Policy:

Rescheduling is not possible for experiences booked on Valentine's Day (13th and 14th February), Christmas (25th December), New Year's Eve (31st December), and other special event days.

Other Information:

Operating Hours:

We operate from Monday to Sunday, 11 am - 8 pm. Please note that we are closed on Thursdays.

Contact Us:

If you have any inquiries or concerns about our policies, please feel free to contact us via email at info@7eventzz.com or call us at 7450960060.